Frequently Asked Questions
What is TradeGrid and how does it work?
How can I join The TradeGrid?
How can I check my orders?
How to reset Password?
How can I change my password?
What products do you sell?
How can I change my phone number?
How do I contact support?
How can I edit my profile?
My business is not up to a year, can I use a personal bank account statement?
How do I repay the PLP, on the App or transfer?
What happens if I cannot repay after a month?
How do we receive the deferred payment?
What can I use in place of DPR License or Lease Agreement?
Can I pay for a product after it is delivered?
How safe is my money when I pay upfront?
What payment method do you accept?
How do I ask about prices or make a complaint?
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